West Ham TV

First, confirm that you are using the same West Ham Account and email address used to purchase your pass.

You can also try resetting your password, clearing your browser’s cookies and cache, or opening the page in an alternative supported browser.

For further help, contact Supporter Services at [email protected]. 

Please include your account email address, the fixture you are trying to watch, your device and browser, and a description or screenshot of the error.

Your pass provides access to the content listed within the selected package. This may include live coverage of eligible fixtures, depending on the pass purchased and your location.

Please check the package details carefully before completing your purchase.

The fixtures available to watch will be displayed in the Upcoming Games section of the West Ham TV subscription page.

Match availability may vary depending on your location and applicable broadcasting restrictions. Always check the individual fixture listing before purchasing a pass.

Live coverage of pre-season fixtures will be available in the territories shown on the relevant match or package page.

Once the EFL season begins, live match availability may differ between the UK, Ireland and international territories due to EFL broadcasting regulations.

Supporters outside the UK can purchase eligible West Ham TV passes, subject to broadcasting restrictions in their country or territory.

The availability of each fixture will be confirmed on the West Ham TV subscription page.

A match pass provides access to one selected live fixture.

Match passes are one-off purchases and do not provide access to other fixtures unless this is specifically stated within the package description.

Yes. You will need to sign in using your West Ham Account before purchasing or accessing West Ham TV content.

Supporters who do not already have an account can register before completing their purchase.

Visit the West Ham TV subscription page, select the package or fixture you would like to watch and follow the on-screen instructions.

You MUST be signed into the same West Ham Account when purchasing and watching the stream.

Sign into your West Ham Account and return to the West Ham TV subscription page.

Select the relevant fixture from the Upcoming Games section and choose the option to watch live. We recommend signing in and checking your access before the broadcast begins.

The scheduled start time will be displayed alongside the fixture.

We recommend opening the stream ahead of kick-off to allow time to sign in and resolve any potential connection or account issues.

West Ham TV can be accessed through supported web browsers on most modern desktop computers, laptops, tablets and mobile devices.

For the best experience, ensure that your browser and device operating system are fully up to date.

Match passes are one-off purchases and will not automatically renew.

Check that you are signed into the correct West Ham Account, using a supported and updated browser, and have a stable internet connection.

For further help, contact Supporter Services at [email protected]. 

Please include your account email address, the fixture you are trying to watch, your device and browser, and a description or screenshot of the error.